Terms of service
Terms of Service
Last updated: 18/8/2026
Overview
Welcome to Kiddyko. "We," "us," and "our" refer to Kiddyko, operated from Mumbai, Maharashtra, India. Kiddyko operates this website and store, including all related content, features, and products, to provide you with a curated shopping experience (the "Services"). Kiddyko's Services are powered by Shopify.
These Terms of Service ("Terms") describe your rights and responsibilities when using our Services. Please read them carefully — by visiting, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you don't agree, please don't use the Services.
1. Access and Accounts
By using our Services, you confirm that you are at least 18 years old, or are using the Services under the supervision of a parent or guardian who consents on your behalf. To place an order, you may be asked for information such as your name, email, billing details, and shipping address. You're responsible for making sure this information is accurate and complete, and for keeping any account credentials secure.
2. Our Products
We make every effort to represent our products accurately, including through photos and descriptions. Actual colours may vary slightly from what you see on screen due to display settings. We reserve the right to change product descriptions, discontinue a product, or limit quantities available, at our discretion and without prior notice.
3. Orders
Placing an order is an offer to purchase, which we may accept or decline at our discretion (for example, if a product is out of stock or there's a pricing error). Your order is confirmed only once we send you an order confirmation. Please review your order carefully before submitting — once accepted, we may not be able to accommodate changes or cancellations. If we're unable to fulfil your order, we'll notify you using the contact details provided at checkout and issue a full refund.
Returns, replacements, and refunds are handled in accordance with our Refund Policy, available at kiddyko.com/policies/refund-policy.
4. Prices and Payment
All prices are listed in Indian Rupees (₹/INR) and are subject to change without notice. The price charged will be the price shown at the time your order is placed, as confirmed in your order confirmation email. Prices do not include shipping charges unless stated otherwise; applicable charges will be shown at checkout.
Payments are processed securely through our third-party payment partners. By placing an order, you confirm that any payment information you provide is accurate and that you're authorised to use the selected payment method.
5. Shipping and Delivery
Delivery timelines shown at checkout or on our Shipping Policy page are estimates, not guarantees. We're not responsible for delays caused by courier partners, weather, or other events outside our control. Once an order is handed to our courier partner, risk of loss or damage in transit is covered under our Refund Policy, not by the courier directly.
6. Intellectual Property
All content on this site — including our name, logo, product photography, designs, and written content — is owned by Kiddyko and protected under applicable Indian copyright and trademark law. You may browse and use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, or repurpose our content or trademarks without our prior written permission.
7. Third-Party Links and Tools
Our Services may link to or use tools provided by third parties (for example, payment gateways or shipping partners). We don't control these third parties and aren't responsible for their content, policies, or performance. Any interaction with a third-party site or tool is at your own risk, and subject to that third party's own terms.
8. Errors and Corrections
Occasionally, our site may contain typographical errors, inaccuracies, or omissions relating to pricing, product descriptions, or availability. We reserve the right to correct these, and to cancel or adjust any order affected by such an error, even after the order has been placed — we'll always contact you first if this affects an order you've made.
9. Prohibited Use
You agree not to use our Services to:
● Violate any applicable law or regulation
● Infringe our intellectual property or that of others
● Transmit false, misleading, or harmful content
● Attempt to disrupt, scrape, or gain unauthorised access to the Services
We reserve the right to suspend or restrict access to anyone who violates these Terms.
10. Limitation of Liability
To the extent permitted by Indian law, Kiddyko is not liable for any indirect, incidental, or consequential damages arising from your use of the Services or our products, beyond the value of the order in question. Nothing in this section limits any liability that cannot be excluded under applicable Indian consumer protection law.
11. Governing Law
These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the Services will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
12. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of our Services after changes are posted means you accept the updated Terms.
13. Contact Us
Questions about these Terms can be sent to:
Kiddyko
Email: info@kiddyko.com
Phone: +91 93213 95503
Address: A-219, Gokul Arcade, Sahar Road, Opp. Garware, Andheri East, Mumbai, MH 400069, India
GSTN: 27ABBFK5217D1ZO